LifeCare Connect Nigeria Limited

Privacy Policy

Last updated: September 2026

1. Introduction

LifeCare Connect (Nigeria) Limited (“we”, “our”, “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information in compliance with the Nigeria Data Protection Act 2023 (NDPA) and the Nigeria Data Protection Regulation (NDPR).

2. Data Controller

LifeCare Connect (Nigeria) Limited
Registered Address: 129 Abak Road, Uyo, Akwa Ibom State, Nigeria
CAC Registration: RC-7479315
Contact: [email protected]

3. Information We Collect

We collect information that you provide directly to us through our website forms:

  • Contact Form: Name, email address, phone number, subject and message content.
  • Government Briefing Request: Name, job title, organisation, official email, phone number, state and message content.
  • QualiSentinel Interest: Name, email, phone number, facility name, facility type and selected tier.

We also collect standard website analytics data including page views, device type and approximate location (via Google Analytics).

4. How We Use Your Information

  • To respond to your enquiries and requests.
  • To provide information about our platforms and services.
  • To improve our website and services.
  • To comply with legal obligations.

5. Legal Basis for Processing

We process your personal data based on: (a) your consent, provided when you submit a form; (b) our legitimate interest in responding to business enquiries; and (c) compliance with legal obligations under Nigerian law.

6. Data Retention

We retain form submission data for up to 24 months from the date of submission, after which it is securely deleted. Analytics data is retained in accordance with Google Analytics retention settings.

7. Data Sharing

We do not sell your personal data. We may share data with: (a) our parent company, Ancestra Group, for business purposes; (b) service providers who assist in operating our website; and (c) government authorities when required by law.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including SSL/HTTPS encryption for all data in transit and secure database storage.

9. Your Rights

Under the NDPA 2023, you have the right to: access your personal data; rectify inaccurate data; request deletion of your data; object to processing; and data portability. To exercise these rights, contact us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last updated” date at the top of this page.

11. Contact

For privacy-related enquiries, contact us at [email protected] or write to our registered address.